Customer Assistant - Online

Job Overview

Position: Customer Assistant - Online
Location: Tiverton, United Kingdom (EX16 6RZ)
Schedule: Fixed Term, Part-Time (15 Hours per week, flexible shifts anytime between 6:00 AM and 10:00 PM)
Salary & Benefits: Competitive Hourly Pay + Excellent Benefits Package
Closing Date: 03 August 2026
Job Reference: 159096

About the Role

As a supportive bridge staffing agency, we are thrilled to partner with Morrisons to recruit a friendly and customer-focused Customer Assistant for their Online team in Tiverton. In this vital operational role, you will use in-store tech to pick and pack customer grocery orders quickly and carefully, ensuring shoppers get exactly what they need, exactly when they need it, ready for home delivery or collection.

Key Responsibilities

Picking & Packing: Use in-store technology to find, select, and pack customer orders efficiently and accurately.
Structured Workflow: Work within a fast-paced environment following clear routines and timed activities to keep operations running smoothly.
Cross-Department Support: Provide flexible support to other in-store departments, such as Replenishment and Customer Service, depending on daily business needs.
Customer-First Delivery: Maintain high standards to ensure every online order makes a positive difference for Morrisons shoppers.

What We Are Looking For

Age Requirement: Must be over the school leaver’s age (and over 18 for specific equipment or health and safety guidelines where applicable).
Approach: A helpful, friendly demeanor with a strong passion for putting customers first.
Work Ethic: Enjoys staying active, hands-on, and thriving in a busy, structured, and tech-assisted environment.
Flexibility: Available to work flexible shift patterns anytime between 6:00 AM and 10:00 PM.

Rewards & Benefits

Holidays: 6 weeks of annual leave per year (inclusive of bank holidays).
Staff Discounts: 15% discount across Morrisons supermarkets and convenience stores from your first day, plus an extra 10% discount card for a designated friend or family member.
Financial Protection: Competitive pension scheme and company-backed life assurance.
Health & Wellbeing: Comprehensive healthcare benefits, including access to an Aviva Digital GP and Vita Health support.
Perks & Flexibility: Fully flexible shift patterns, subsidised in-store café or shop floor ranges, high street/gym discounts via Morrisons MyPerks, and family-friendly policies including 26 weeks maternity and adoption leave.