Customer Assistant - Online

Position via Supportive Bridge Staffing Agency

Job Overview

Location: Gravesend, United Kingdom (DA11 8AB)
Job Type: Hourly Paid, Fixed Term
Hours: 12 Hours per week
Schedule: Fully flexible, Monday to Sunday, operating between 5:30 AM and 10:00 PM
Pay & Perks: Competitive salary, plus comprehensive staff benefits
Closing Date: 08 August 2027
Job Reference: 158865

About the Role

Supportive Bridge Staffing Agency is proud to partner with Morrisons to recruit a friendly, customer-focused Customer Assistant for their Online team in Gravesend.

In this fast-paced role, you will be picking and packing customer orders ready for delivery or collection. Using in-store technology, you will accept orders, locate the right products, and prepare them quickly and carefully. You will also have the opportunity to support other store departments, such as Replenishment and Customer Service, depending on daily requirements.

Key Responsibilities

Pick and pack customer orders accurately and efficiently using in-store tech for delivery or collection.
Operate within a fast-paced, structured environment following clear routines and timed activities.
Deliver helpful and friendly service while supporting customers and resolving queries.
Provide flexible support across other store areas, such as Replenishment and Customer Service, when needed.
Ensure equipment is used safely and store processes are followed consistently.

What The Role Requires

A helpful, friendly approach with a genuine passion for putting customers first.
Enjoys staying active, hands-on, and thriving in a busy, structured environment.
Comfortable using in-store technology and equipment safely and following established processes.
Available for fully flexible shift patterns, Monday to Sunday between 5:30 AM and 10:00 PM.
Must be over the school leaver’s age (additional age requirements of 18+ may apply for certain tasks due to health and safety regulations).

Perks & Benefits

Fully flexible shift patterns.
Six weeks holiday (including bank holidays).
15% staff discount in Morrisons supermarkets and convenience stores starting from your very first day.
Additional 10% discount card for a friend or family member.
Excellent career progression and personal development opportunities.
Subsidized in-store cafe and shop floor ranges.
Competitive pension scheme and life assurance.
Healthcare and well-being benefits, including Aviva Digital GP access and Vita Health support.
Morrisons MyPerks: Discounts at high street shops, cinemas, gyms, and more.
Family-friendly policies, including enhanced 26 weeks maternity and adoption leave, along with neonatal and fertility leave.