Residential Support Worker – Children’s Services

Location: Durham
Salary: £12.86 - £13.50 per hour
Hours: 40 hours per week (Permanent)
Closing Date: 01 August 2026
Reference: SYS-26164

About Us

At Supportive Bridge Staffing Agency, we specialize in bridging the gap between dedicated care professionals and outstanding career opportunities. We are thrilled to partner with The Cambian Group, a premier provider of residential care for children and young people. Cambian is deeply committed to creating safe, nurturing, and structured environments where young people with complex emotional, behavioral, or social challenges can heal, grow, and unlock their full potential.

We are currently looking for compassionate, motivated, and resilient individuals to join the team in Durham.

Role Overview

As a Residential Support Worker within Children’s Services, you will be a vital anchor for young people navigating complex challenges. Your day-to-day focus will be on delivering exceptional care, safety, and guidance. Working collaboratively with an internal team of professionals, you will actively implement personalized care plans designed to boost each child's emotional development, life skills, and educational success.

Key Responsibilities

Daily Empowerment: Guide children and young people through daily routines, including educational support, recreational activities, and personal care.
Positive Reinforcement: Cultivate an atmosphere that rewards positive behavior, building the residents' confidence and self-esteem.
Trusted Relationships: Form stable, professional, and consistent relationships with the young people to build a foundation of trust.
Safeguarding Excellence: Prioritize the safety and welfare of all residents, identifying and reporting safeguarding concerns swiftly and correctly.
Life Skills Coaching: Support young people in mastering essential life skills, including socialization, independence, and communication.
Digital Documentation: Use electronic systems daily to accurately document records, monitor progress, and prepare for regular care reviews.

Person Specification

Passion First: A heartfelt desire to guide and support vulnerable youth through their developmental journeys.
Experience: Background in residential care or youth services is a plus, but not essential—your personal values, empathy, and drive are what matter most.
Key Attributes: Strong communication skills, emotional intelligence, and the ability to handle challenging behaviors calmly and professionally.
Tech-Literate: Ready to adapt to electronic care recording tools daily. Familiarity with Clearcare is advantageous, but comprehensive training will be provided.
Flexibility: Able to accommodate a flexible schedule, including evenings, weekends, and sleep-in shifts.
Requirement: A valid, full Driving Licence is essential.

Please Note: We are unable to offer visa sponsorship for this role. Candidates must have the permanent right to work in the UK to be considered.

What We Offer

Competitive pay rate of £12.86 - £13.50 per hour
Ongoing specialized training and clear paths for professional development
A genuinely collaborative and supportive workplace culture
The chance to make a profound, tangible impact on a young person's future