Deputy Manager (Residential Childcare)

Location: Birmingham (Hay Park)

Salary: Up to £37,900 per annum (Depending on experience and qualifications)

Contract: Permanent, Full-Time

Hours: 40 hours per week

Date Posted: 22 June 2026

Closing Date: 31 July 2026

Reference: SYS-26008

About the Role: Shape a Brand-New Future

At Supportive Bridge Staffing Agency, we specialize in connecting exceptional care leaders with environments where they can make a lasting difference. We are proud to partner with the Cambian Group to recruit a passionate, driven Deputy Manager for a newly reopening residential service in Birmingham.

In this role, you aren’t just managing a shift—you are helping to lay the foundation for a safe, empowering, and transforming home. Every moment spent with our young people (ages 8–18) helps them feel safe, valued, and supported. Whether it is a simple "How was your day?", a shared laugh over a board game, or steady encouragement during a tough moment, these small interactions build trust and rewrite stories. While the work brings unique challenges, every breakthrough and every step forward will remind you exactly why your leadership matters.

What You’ll Do

As a Deputy Manager, you will balance direct, child-centered care with key operational leadership. Your responsibilities will include:

Leadership & Deputising: Supporting and leading the staff team, managing shifts, and confidently deputising for the Home Manager.
Daily Routines & Care: Helping young people with daily schedules, from school preparation and meal times to coordinating fun activities.
Creating a True Home: Fostering a welcoming, relaxed, and therapeutic environment, including assisting with light housekeeping.
Relationship Building: Developing deep, meaningful bonds with the young people and offering robust emotional support.
Activities & Inclusion: Involving young people in decision-making and joining them for trips to the park, movie nights, or creative projects.
Compliance & Care Quality: Ensuring meticulous record-keeping and adapting care plans to reflect each young person's evolving needs.

Where You’ll Do It: A Fresh Chapter at Hay Park

Hay Park is a newly reopening service registered to accommodate up to two young people of either gender up to the age of 18. The home provides outstanding, highly individualised care packages for children experiencing emotional, social, or behavioural difficulties stemming from adverse childhood experiences (such as trauma, neglect, abuse, or family breakdown).

Because we are currently reopening, there are no young people living in the home just yet. This gives you a unique, rare opportunity to help shape the culture, atmosphere, and environment from day one!

Our vision at Hay Park is to promote a relaxed, welcoming environment that enables children to build self-esteem, discover their unique potential, and develop the academic, practical, and social skills needed to transition successfully into adulthood. We operate on the core belief that children only thrive when they feel entirely safe and know that the adults around them genuinely care.

Who You Are

You are a warm, patient, and highly resilient practitioner with a talent for mentoring staff and encouraging young people to achieve their goals.

Essential Requirements:

Qualifications: Must hold a minimum of an NVQ Level 3 in Residential Childcare (or equivalent).
Experience: A minimum of two years of experience working within a residential childcare setting.
Licence: A valid, full UK Driving Licence is essential.

Why Join Us? (The Benefits)

Retail Perks: Exclusive shopping discounts and vouchers at major retailers (ASDA, Tesco, M&S, etc.).
Health & Wellbeing: Comprehensive dental and optical cashback schemes (after two years of service).
24/7 Helpline Access: Dedicated employee support services and hardship grants via the CareTech Foundation.
A Beautiful Workspace: Step into a fully refreshed, comfortable, and well-designed home environment.
Expert Development: A two-week, fully funded induction framework tailored to the specific needs of the incoming children.
Career Growth: Fully funded professional Diplomas (Levels 3–5) with a clear, supportive framework for rapid career progression.