Business Services Associate

Position Overview

Job Title: Business Services Associate
Agency: Supportive Bridge Staffing Agency
Location: Circle Business Services – Cheadle
Employment Type: Permanent | Full-Time (37.5 hours per week, flexible shift pattern)
Salary: Up to £25,206.00 per year (commensurate with experience, training, and qualifications)

About Supportive Bridge Staffing Agency

At Supportive Bridge Staffing Agency, we connect talented corporate and finance professionals with premier independent healthcare providers. We are proud to partner with Circle Health Group—Britain’s leading independent healthcare provider—to recruit a dedicated Business Services Associate for the Supplier Reconciliations and Helpdesk team at Circle Business Services in Cheadle.

Key Responsibilities

Process supplier invoices, credit notes, and payment requests accurately, ensuring matching, coding, and authorization align with group policies.
Deliver accurate transactional data and support management information reporting, along with process improvements in Accounts Payable.
Provide professional customer service by handling high-volume inbound/outbound calls and emails from patients, suppliers, and internal/external stakeholders (including insurance companies and NHS ICBs).
Take patient payments, resolve queries, investigate complex accounts, analyze trends, and prevent recurrence.
Work effectively across various areas of the Credit Control department while maintaining compliance with financial regulations, internal audit standards, and data protection rules.

Candidate Requirements

Skills: Strong customer service, interpersonal, numeracy, literacy, and problem-solving skills, with high attention to detail.
Technical Proficiency: Experience using financial systems and Microsoft Excel (basic to intermediate level), with strong technology skills to manage and report data accurately.
Education: GCSEs (or equivalent) in Maths and English at Grade C / 4 or above.
Experience & Work Style: Ability to manage high-volume workloads, prioritize tasks effectively, meet deadlines, and build strong stakeholder relationships. An understanding of invoice processing and accounts payable principles is highly desirable.

Salary & Comprehensive Benefits

Competitive Salary: Up to £25,206.00 per year.
Leave: 25 days annual leave plus bank holidays, increasing up to 30 days with service.
Healthcare & Pension: Private Pension Scheme and Private Healthcare Scheme covering pre-existing medical conditions.
Family Support: Enhanced maternity, paternity, and adoption pay, plus family and friends hospital discounts.
Wellbeing & Security: Non-contributory life insurance, staff wellbeing resources, and an engagement hub packed with exclusive rewards and discounts.
Professional Growth: Industry-leading training, development opportunities, and career progression programs.