Bradford Council - Business Support Officer

Organization: Bradford Council / Department of Adult Social Care, Health and Housing – Older People’s Services (via Supportive Bridge Staffing Agency)

Location: Morley Street Resource Centre, Bradford, United Kingdom

Job Type: Permanent, Full-Time (37 hours per week)

Salary Range: £26,403.00 - £28,142.00 per annum (Band 6)

Application Closing Date: 23 August 2026

(Note: Please review eligibility criteria regarding internal applicants as specified in the role details).

Job Introduction

Provide essential administrative and clerical support for vital adult social care services in Bradford!

Supportive Bridge Staffing Agency is proud to partner with Bradford Council to recruit a flexible and experienced Business Support Officer to join the Department of Adult Social Care, Health and Housing, predominantly supporting the Sensory Needs Service and the wider Older People’s Service.

Based at the Morley Street Resource Centre, you will play a key role in delivering an efficient, customer-focused administrative, clerical, and reception service for colleagues, members of the public, and external agencies.

About the Role

As Business Support Officer, you will handle generic and service-specific administrative duties while ensuring prompt, effective communication and information delivery. Key responsibilities include:

Administrative & Clerical Support: Providing a flexible, proficient, and constructive clerical and administrative service for Older People’s Services and the Sensory Needs Service.
Reception & Customer Service: Acting as a welcoming, professional point of contact, dealing with enquiries from colleagues, members of the public, other public sector bodies, and external agencies.
Information & Access: Providing prompt and effective information, advice, and access to services provided by the department.
English Language Fluency: Meeting public sector English language fluency requirements for customer-facing roles as outlined in the Immigration Act 2016.

About You

We are looking for a highly organized and customer-focused administrative professional who brings:

Proven experience in a busy administrative, clerical, or reception environment.
Excellent communication and interpersonal skills, with the ability to demonstrate required fluency in English for customer-facing duties.
Strong organizational abilities and proficiency in managing various clerical tasks efficiently.
A collaborative, flexible, and team-oriented approach.

Why Work for Bradford Council?

Bradford Council offers a collaborative, inclusive environment with fantastic employee benefits, including:

Competitive salary scale (£26,403.00 - £28,142.00 per annum)
Local Government Pension Scheme and flexible working options
Comprehensive training, professional development, and support
Access to the RESPECT Allyship Programme and employee wellbeing offers