Funeral Service Crew

Position: Funeral Service Crew

Location: Torquay, TQ2 7NY

Company: Supportive Bridge Staffing Agency (Placing for Co-op Funeralcare)

Pay Rate: £13.24 per hour plus benefits

Contract Type: Permanent, Part-Time (16 hours per week + participation in the on-call rota)

About the Role

We are partnering with Co-op Funeralcare to recruit a compassionate and dedicated Funeral Service Crew member for their team in Torquay. In this vital role, you will help families say the perfect goodbye to their loved ones, providing professional, empathetic care and support during difficult times.

Please note: All positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties—including preparation, transportation, and personal care—carried out with professionalism, dignity, and respect. Please carefully consider your comfort levels with these responsibilities before applying.

Key Responsibilities

Care of the Deceased: Collect the deceased from various locations and scenarios, prepare them for viewings and funerals, and manage coffins and name plates with the utmost dignity.
Funeral Duties: Bear coffins on the day of the service and safely drive funeral vehicles.
Equipment & Facilities: Maintain the cleanliness of facilities, equipment, and vehicles.
Record Keeping: Maintain client management applications daily, ensuring detailed and timely information is updated.
Safe Handling: Safely lift, carry, and move coffins using proper techniques, handling aids, and equipment in line with health and safety standards.

What We Are Looking For

Driving Licence: A full manual UK driver’s licence is required.
Physical Capability: Ability to perform the physical aspects of the role, such as manual lifting (appropriate training and equipment provided).
Skills & Experience: Good IT skills with the confidence to use technology devices (computers, tablets, smartphones) and learn new systems. No previous funeral industry experience is necessary, as full training is provided!
Empathy & Composure: The ability to react calmly and compassionately in emotional circumstances, delivering a sensitive and customer-focused approach.

Perks & Benefits

Competitive Pay: £13.24 per hour plus benefits.
Generous Discounts: 30% off Co-op branded products and 10% off other brands in food stores all year-round.
Holiday Allowance: Pro-rata holiday allowance, rising with service.
Financial Wellness: Stream/Wagestream app access (giving you flexible access to your pay as you earn it) and up to 10% employer pension contributions.
Health & Wellbeing: 24/7 Employee Assistance Programme, virtual GP access, and free eye tests.
Career Growth: Endless career development opportunities, including apprenticeships in a supportive, friendly team environment.

Important Pre-Employment Notes

Successful candidates will undergo pre-employment screening checks, including a DBS check, adverse media checks, an occupational health questionnaire, and social media checks. Any offer of employment is conditional upon the successful completion of these checks.