Customer Assistant - Online (Inverness)

Position: Customer Assistant - Online

Location: Inverness, UK (IV2 3PX)

Employment Type: Permanent | Hourly Paid

Hours: 20 Hours per week

Schedule: Various shifts between 7:00 AM and 9:30 PM, including weekends

Salary/Compensation: Competitive salary, plus excellent benefits

About the Role

As a Supportive Bridge Staffing Agency, we are proud to partner with Morrisons to connect customer-focused individuals with exciting retail careers.

Morrisons is looking for friendly, dedicated people to join their Online team in Inverness. In this fast-paced role, you will be picking and packing customer orders to ensure they are ready for delivery or collection, making sure shoppers get what they need, when they need it.

Key Responsibilities: Using in-store tech to accept orders, find the right products carefully and quickly, and prepare them for customers.
Team Collaboration: Working in a structured, routine-driven environment with opportunities to support other departments such as Replenishment and Customer Service when needed.

About You

Morrisons is looking for people who share a true passion for putting customers first. Ideal candidates will possess:

A helpful, friendly, and approachable manner
An enjoyment for staying active and being hands-on
The ability to thrive in a busy, structured environment
Comfort using equipment safely and following standard processes
A dedication to supporting customers and resolving queries

Rewards and Benefits

Working with Morrisons comes with an exceptional selection of perks designed to support you both at work and at home:

Generous Discounts: 15% discount in supermarkets and convenience stores from day one, plus an extra 10% discount card for a friend or family member.
Holidays: Six weeks holiday (including bank holidays).
Health & Wellbeing: Healthcare and well-being benefits, including Aviva Digital GP, Vita Health wellbeing support, and a healthcare cash plan.
Financial Security: Competitive pension, life assurance, and salary finance options.
Family Friendly: Policies including 26 weeks maternity and adoption leave, alongside neonatal and fertility leave.
Perks & Extras: Morrisons MyPerks (discounts at high street shops, cinemas, and gyms), a subsidised in-store cafe, and optional payroll charity donations.