Customer Assistant - Online

About the Role

Company: Supportive Bridge Staffing Agency (recruiting on behalf of Morrisons)
Location: Victoria Promenade, Northampton, United Kingdom
Contract Type: 6-Month / Fixed Term (Hourly Paid Retail)
Hours: 8 Hours per week
Shift Pattern: Fully flexible, weekends essential (Shifts range from 05:00 starts to 21:45 finishes)
Salary: Competitive salary + excellent benefits
Job Reference: 159544
Closing Date: 01 October 2026

Supportive Bridge Staffing Agency is partnering with Morrisons to find friendly, customer-focused individuals to join their Online team at Victoria Promenade in Northampton.

In this fixed-term role, you will be picking and packing customer orders using in-store technology, ensuring orders are prepared quickly and carefully for delivery or collection. You will thrive in a fast-paced, structured environment with clear routines, and you'll also receive cross-training to support other store departments like Replenishment and Customer Service.

Key Responsibilities

Use in-store technology to accept orders, locate products accurately, and pack them quickly and carefully.
Work efficiently within a fast-paced, structured environment with clear routines and timed activities.
Deliver excellent customer-focused service, ensuring shoppers get what they need when they need it.
Provide flexible support across other store areas, including Replenishment and Customer Service, as needed.

About You

We are looking for enthusiastic team players who are passionate about putting customers first. To thrive in this role, you should possess:

A helpful, friendly, and approachable demeanor.
A love for staying active and being hands-on in a busy, structured work environment.
Comfort using in-store equipment safely and following established store processes.
Note: Candidates must be over the school leaver’s age, and certain roles may require applicants to be over 18 due to health and safety regulations.

Rewards and Benefits

Working through Supportive Bridge Staffing Agency / Morrisons means enjoying a fantastic range of perks:

Fully flexible shift patterns
Six weeks holiday (including bank holidays)
15% discount in supermarkets and convenience stores from day one
Additional 10% discount card for a friend or family member
Career progression and development opportunities
Subsidised in-store café or shop floor ranges
Competitive pension and life assurance
Healthcare and well-being benefits, including Aviva Digital GP
Morrisons MyPerks (discounts at high street shops, cinemas, gyms, and more)
Optional payroll charity donations
Enhanced family-friendly policies, including 26 weeks maternity/adoption leave, alongside neonatal and fertility leave

About Us

Morrisons is one of the UK’s largest supermarkets, serving over 11 million customers every week with great value and fresh food. Because they prepare more fresh food in-store than any other supermarket, they rely on dedicated Foodmakers and Shopkeepers to make every customer experience special.