Funeral Service Crew (Supportive Bridge Staffing Agency)

Position Overview

Job Title: Funeral Service Crew
Agency: Supportive Bridge Staffing Agency
Location: Denbeath, KY8 3PQ
Hours: Full-time, 37.5 hours per week, Monday to Friday, 9:00 AM – 5:00 PM (plus participation in an on-call rota working weekends and evenings).
Salary: £25,818 per year (£13.24 per hour)
Closing Date: 29-07-2026
Job ID: 1068597
License Requirement: Full manual UK driver's licence required.
Important Note: Positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties. Please carefully consider your comfort levels with these responsibilities before applying.

About the Role

Supportive Bridge Staffing Agency is looking for a compassionate and dedicated team member to join our partner Funeralcare team as a Funeral Service Crew member in Denbeath. Help families say the perfect goodbye to loved ones by providing a professional, empathetic, and seamless service.

No previous experience in the funeral industry is necessary, as full training and ongoing support are provided from day one.

Key Responsibilities

Care of the Deceased: Collect the deceased from various locations and scenarios, prepare and care for them for viewings and funerals, and prepare coffins and engrave name plates with professionalism, dignity, and respect.
Funeral Duties: Bear coffins on the day of the funeral and drive funeral vehicles using safe techniques and handling aids.
Facilities & Equipment: Maintain the cleanliness of equipment, facilities, and vehicles.
Administration: Maintain client management applications daily, inputting detailed and timely information to keep records updated accurately.
Safety & Compliance: Follow health and safety guidance closely to prevent injuries during physical tasks such as lifting and carrying coffins.

What You’ll Bring

Driving Licence: A full manual UK driver's licence.
Physical Capability: The ability to perform the physical aspects of the role, such as manual lifting (appropriate training and equipment provided).
IT Skills: Good confidence using technology devices (computers, tablets, smartphones, printers, scanners) and the ability to learn new applications.
Compassion & Empathy: The ability to react calmly and compassionately in emotional circumstances with a sensitive approach to customer service.
Attention to Detail: Strong accuracy standards to ensure regulatory policies and processes are always followed.

Benefits & Perks

Competitive Pay: £25,818 per year (£13.24 per hour).
Paid Time Off: Starting from 23 days of holiday per year (pro-rata, rising with service).
Pension Scheme: Up to 10% employer contributions.
Discounts: 30% off Co-op branded products and 10% off other brands in food stores, plus discounts on other Co-op services.
Financial Flexibility: Access to Stream (a money management app for flexible access to your pay as you earn it).
Health & Wellbeing: 24/7 Employee Assistance Programme, virtual GP access, and free eye tests.
Career Growth: Endless development opportunities, including apprenticeships and career pathways across Funeralcare and wider Co-op operations.