Healthcare Assistant – Outpatients

Company: Supportive Bridge Staffing Agency

Location: The Duchy Hospital, Harrogate

Employment Type: Full-Time, Permanent (37.5 hours per week, flexible shift pattern)

Salary: £24,947.00 per year (dependent on experience, training, and qualifications)

About Us

At Supportive Bridge Staffing Agency, we connect dedicated healthcare professionals with premier medical environments. We are currently partnering with The Duchy Hospital—part of the prestigious Circle Health Group, Britain’s leading provider of independent healthcare—to find a compassionate and reliable Healthcare Assistant to join their Outpatients department.

Role Overview

As an Outpatients Healthcare Assistant, you will play a vital role in supporting clinical teams by delivering high standards of patient-centered care. You will assist patients through their outpatient appointments, monitor routine observations, and help maintain a safe, welcoming, and well-prepared clinical environment.

Key Responsibilities:

Assist patients with personal hygiene, washing, dressing, toileting, oral care, and mobility needs while respecting their dignity and preferences.
Support patients with nutritional needs, including eating, drinking, and accurate intake documentation.
Provide comfort and emotional support to patients and relatives, creating a caring and safe environment.
Carry out and accurately record routine clinical observations (blood pressure, pulse, temperature, respiration, oxygen saturation, and blood glucose levels) after appropriate training.
Support basic clinical procedures, including wound care setup, assisting with catheter care, pressure area prevention, and mobility aid usage.
Prepare and maintain clinical areas, including trolleys, beds, and equipment in readiness for patient use.
Collaborate seamlessly with nurses, doctors, therapists, and admin personnel to support safe and efficient patient care.

Candidate Requirements

To thrive in this role, applicants should meet the following criteria:

Experience: Previous experience in a care or health support role (hospital, care home, community, or domiciliary setting).
Attributes: Good communication and interpersonal skills with a caring, compassionate attitude.
Competencies: Ability to follow instructions closely, escalate concerns appropriately, and work physically on tasks including moving and handling.
Skills: Basic literacy, numeracy, and IT skills.
Qualifications: NVQ Level 2 or 3 in Health and Social Care (or equivalent qualification) is desirable.
Knowledge: Understanding of safeguarding, infection control, and confidentiality procedures.

Salary & Benefits

In addition to a competitive starting salary of £24,947.00 per year, this position offers a comprehensive benefits package managed through Circle Health Group:

Holiday: 25 days annual leave plus bank holidays, increasing to 30 days with service.
Healthcare: Private Pension Scheme and Private Healthcare Scheme covering pre-existing conditions.
Family Support: Enhanced maternity, paternity, and adoption pay, plus Friends & Family hospital discounts.
Security: Non-contributory life insurance.
Wellbeing & Rewards: Staff engagement hub with discounts, extensive rewards, wellbeing resources, and employee recognition programs.
Growth: Industry-leading training, development, and career progression opportunities.