Café Manager (Scarborough)

Position Overview

Role: Café Manager
Location: Scarborough, UK (YO11 3YN)
Employment Type: Permanent | Retail Stores Team Management
Hours: 40 Hours per week
Shift Patterns: 5 days over 7, including weekends and bank holidays
Compensation: Competitive salary, plus excellent benefits and bonus
Closing Date: 30 August 2026
Job Reference: 158863

About the Role

As a Supportive Bridge Staffing Agency, we are proud to partner with Morrisons to connect talented hospitality and retail management professionals with exciting leadership opportunities.

Are you passionate about great food, fantastic coffee, and delivering a welcoming atmosphere? Morrisons is looking for a high-performing Café Manager to lead our bustling café team in Scarborough. Whether our customers are grabbing a freshly brewed coffee and a slice of cake or enjoying a hearty breakfast, our cafés serve hundreds of people daily. In this vital leadership role, you will empower your team, champion exceptional customer service, and drive operational excellence across the department.

Key Responsibilities

Lead and empower café colleagues to always put the customer first and deliver outstanding service.
Listen and respond proactively to customer feedback to react accordingly and improve the dining experience.
Ensure market-leading availability, quality, and high standards across the café.
Work collaboratively with other store managers to cultivate a supportive, performance-driven culture.
Efficiently manage all people routines, including scheduling, absence management, performance, and talent conversations.
Deliver targeted training to ensure team members have the capability, confidence, and flexibility to excel in their roles.
Plan resources thoroughly and take a proactive leadership role within the wider store.

What We Are Looking For

To thrive in this role, you will need:

Previous experience managing a team in a fast-paced environment (retail, hospitality, service, or travel/tourism backgrounds are welcome).
Exceptional communication skills to share knowledge, best practices, and build strong stakeholder relationships.
Flexibility, adaptability to change, and the ability to challenge effectively.
A strong customer-first approach, actively listening and responding to both customers and colleagues.

Rewards & Benefits

In return for your dedication and leadership, Morrisons offers a comprehensive and competitive benefits package:

Competitive salary accompanied by an annual performance bonus.
25 days holiday plus 8 statutory holidays (pro rata).
15% uncapped staff discount in Morrisons supermarkets and online starting from day one.
Additional 10% discount card for a designated friend or family member.
Competitive pension scheme and 4x life assurance.
Private Aviva Healthcare plan and well-being benefits.
Morrisons 'My Morri' discount platform offering cashback and instant vouchers across over 850 retailers.
Generous family-friendly policies, including enhanced maternity, paternity, and adoption schemes.
Industry-leading training and career progression pathways.