Skills House Engagement Adviser

Organization: SkillsHouse / Bradford Council (via Supportive Bridge Staffing Agency)

Location: Britannia House, Hall Ings, Bradford / Hybrid with community outreach across the Bradford District

Job Type: Permanent, Part-Time (18.5 hours per week)

Salary: Band 7 £28,142 - £31,022 per annum pro rata

Closing Date: 28 August, 2026

Job Introduction

Are you passionate about helping people achieve their potential? Do you enjoy building relationships, engaging with diverse communities, and making a real difference in people's lives?

Supportive Bridge Staffing Agency is proud to partner with SkillsHouse, Bradford Council's all-age careers and employability service. We are looking for an enthusiastic and motivated Engagement Adviser to join the team and support local residents on their journey toward employment, training, and career progression.

As one of the first points of contact for the service, you will play a crucial role in ensuring individuals receive the right support at the right time.

About the Role

As an Engagement Adviser, you will be the welcoming face and voice of SkillsHouse, connecting with residents through telephone, email, and community outreach activities.

Working Hours & Pattern: 18.5 hours per week. Working pattern includes Monday to Friday between 3:00 PM and 8:00 PM, plus alternate Saturdays (Saturday hours are paid at time-and-a-half).
Key Requirement: A full, clean driving licence and access to a vehicle are essential for this role to support regular community outreach across the Bradford District.

What You’ll Be Doing

Acting as a first point of contact for Bradford residents seeking careers, skills, training, and employment support.
Managing referrals and enquiries efficiently, linking individuals to the most appropriate support services.
Building trusted relationships with residents and stakeholders across the district.
Delivering outreach activities within localities to raise awareness of SkillsHouse services.
Tracking and monitoring vulnerable groups and NEET young people.
Working collaboratively with SkillsHouse partners to support positive outcomes and promote equality, diversity, and inclusion.
Maintaining accurate records and supporting continuous service improvement.

About You

We are looking for someone who:

Possesses excellent communication and interpersonal skills.
Is passionate about supporting individuals to achieve their goals.
Demonstrates empathy, professionalism, and a strong customer-focused approach.
Understands the challenges and barriers some individuals may face when accessing employment, skills, or training opportunities.
Can work flexibly, including evenings and alternate Saturdays.
Holds a full, clean driving licence and has access to a vehicle.