Customer Team Member

Position: Customer Team Member

Location: North Road, Whitland (SA34 0AE)

Company: Supportive Bridge Staffing Agency (Placing for Co-op Food Stores)

Pay Rate: £13.04 per hour

Contract Type: Permanent, Part-Time (16 hours per week + regular overtime)

About the Role

We are partnering with the Co-op to recruit a friendly and community-driven Customer Team Member for their fast-paced store in Whitland. In this role, you will be the welcoming face of the store, helping deliver essential daily services to the local community—including hands-on work in our in-store bakery.

Whether keeping shelves stocked, operating the tills, or preparing fresh bakery items, you’ll play a key part in making life easier for our customers every single day.

Key Responsibilities

Customer Service & Bakery: Deliver friendly, thoughtful service on the shop floor and tills, and contribute to daily operations including working in our in-store bakery.
Store Operations: Keep shelves fully stocked, check prices, monitor dates and temperatures, and maintain stock accuracy.
Community & Membership: Promote Co-op Membership and help the store stay connected with local and national causes.

What We Are Looking For

Age Requirement: Must be aged 18 or over (due to business needs involving working before 6:00 AM or after 10:00 PM, or other business-related needs).
Passion & Attitude: A genuine passion for helping people and delivering exceptional customer service.
Experience: An interest in retail and working in a busy environment. No prior retail experience is necessary, as full, paid training is provided!
Flexibility: Specific working pattern features shifts from 6:00 AM to 3:00 PM, including weekends.

Perks & Benefits

Competitive Pay: £13.04 per hour with opportunities for regular overtime.
Generous Discounts: 30% discount on all Co-op products in-store.
Holiday Allowance: Starting from 31 days of holiday per year (pro-rata for part-time, including bank holidays).
Financial Wellness: Wagestream app access (giving you flexible access to your pay as you earn it) and up to 10% employer pension contributions.
Health & Wellbeing: 24/7 access to GP appointments and dedicated colleague support programmes.
Career Growth: Full training, career development resources, and a Cycle-to-Work scheme.