Market Street Manager (E & W)

Position: Market Street Manager (E & W)
Location: Wellington, Telford (TF1 1RP)
Hours: 40 Hours per week (Permanent, Monday to Sunday operations)
Salary & Benefits: Competitive salary plus excellent benefits, including an annual bonus scheme, 15% uncapped colleague discount, and 25 days holiday plus bank holidays.
Closing Date: 17 December 2026
Job Reference: 159514

About the Role

Are you an experienced leader with a passion for fresh food, exceptional customer service, and team management? Supportive Bridge Staffing Agency is proud to partner with our national retail client to recruit a high-performing Market Street Manager (E & W) for their Wellington store in Telford.

In this vital leadership role, you will lead and empower colleagues to put the customer first, ensure market-leading product availability, and drive outstanding performance across your department. Reporting to the Store Manager, you will play a key leadership role within the store, combining a keen eye for detail with a proven ability to develop talent and build strong working relationships.

Key Responsibilities

Team Leadership & Development: Lead, empower, and develop a high-performing team, handling people routines, scheduling, absence management, and talent identification.
Fresh Food Excellence: Drive market-leading availability and maintain high standards across Market Street with a strong focus on quality and freshness.
Customer-Centric Operations: Listen and respond to customer feedback, ensuring exceptional service and performance against department targets.
Cross-Department Collaboration: Work collaboratively with other store managers to build effective relationships and support store-wide operations.

About You

Management Experience: Proven background in managing a team within a fast-paced environment, whether in retail, hospitality, the service industry, or travel & tourism.
Great Communicator: Able to share knowledge, best practices, and build strong relationships with key stakeholders.
Adaptable & Resilient: Comfortable managing change effectively, remaining flexible, and challenging processes to drive continuous improvement.
Customer & People Focused: Active listener who prioritises customer and colleague needs.

Rewards and Benefits

We believe in rewarding success. As a valued Market Street Manager, you will enjoy a comprehensive package of perks, including:

Competitive Pay & Bonus: Attractive salary supplemented by an annual bonus scheme.
Generous Discounts: 15% uncapped discount in supermarkets and convenience stores from your first day, plus a 10% discount card for a friend or family member.
Paid Time Off: 25 days holiday plus 8 statutory holidays pro rata, with the option to purchase additional annual leave.
Health & Wellbeing: Access to healthcare and wellbeing benefits, including the Aviva Digital GP service and staff canteen facilities.
Financial & Family Security: Enhanced company pension contributions, 4x life assurance, and leading family-friendly policies (including 26 weeks full pay for maternity and adoption leave, plus paid paternity leave).
Perks & Extras: Access to the 'My Morri' platform offering cashback and instant vouchers with over 850 retailers, alongside free parking.