Bank Support Worker / Healthcare Assistant

Agency: Supportive Bridge Staffing Agency

Client/Provider: Priory

Location: The Whitby Scheme (Anchor / Haven), 2 - 5 North Promenade, Whitby, North Yorkshire, YO21 3JX (Onsite)

Employment Type: Bank (Flexible / Casual Hours)

Compensation: £13.75 / hour

About the Role

Are you seeking a flexible role that allows you to make a meaningful impact while choosing shifts that fit your lifestyle? Supportive Bridge Staffing Agency is proud to recruit for The Whitby Scheme, a vital residential service beautifully located across two coastal sites (Anchor and Haven) in the seaside town of Whitby, North Yorkshire.

The Whitby Scheme offers dedicated residential support for 35 individuals managing a range of mental health needs. Across our specialized facilities, we accommodate individuals requiring male-only or female-only settings, and seamlessly support secondary needs including learning disabilities and autism.

As a Bank Support Worker, you will join a close-knit, collaborative team. Your contribution will keep the service running smoothly, directly impacting the quality of life, dignity, and independence of the people we support. Because no two days are the same, your natural empathy and emotional resilience will shine here.

Key Responsibilities

Person-Centred Care: Deliver an exceptional standard of daily living assistance and personal care, prioritizing resident choice, involvement, and dignity.
Key Working & Goal Tracking: Act as a key worker when on shift, helping individuals set meaningful goals and celebrate their personal milestones.
Community Engagement: Encourage, assist, and accompany residents as they participate in social activities and coastal community life.
Operational Excellence: Maintain precise records, daily care plans, progress notes, and charts while helping ensure a safe, organized environment.
Relationship Building: Develop warm, trusted relationships with residents, their families, and your healthcare colleagues.
Safety & Discretion: Strictly uphold safety, security, and confidentiality regulations in alignment with policies.

What You'll Bring to the Role

We are looking for flexible, caring individuals who want to make a genuine difference. While prior experience in care is a plus, it is not essential—we provide comprehensive training!

A naturally respectful, compassionate, and person-first approach to care.
The emotional resilience required to navigate mental health challenges calmly and supportively.
The ability to work flexibly, adapt quickly to changing tasks, and think innovatively.
Strong communication and relationship-building skills.
A firm commitment to professional standards, policies, and procedures.

What We Offer in Return

Even as a member of our Bank team, your professional growth and wellbeing are highly valued. Through our partnership with Priory, you will enjoy a deeply supportive environment with excellent benefits:

Ultimate Flexibility: Choose shifts that work harmoniously around your existing personal or professional commitments.
Financial Security: Workplace pension enrolment and rewarding refer-a-friend bonuses.
Career Progression: Ongoing access to training modules and development opportunities to help shape your healthcare career.
DBS Fully Covered: Priory will handle and completely cover the entire cost of your background check (DBS).

About Priory

Priory is the UK’s leading independent provider of mental health and adult social care. Supported by a dedicated network of 12,000 colleagues across 270 services, Priory helps over 24,000 people each year to live their lives as fully and independently as possible.

Priory is an equal opportunities employer committed to providing an inclusive, accessible recruitment process. All roles are subject to a successful disclosure at the appropriate level from the Disclosure and Barring Service (DBS).