Customer Team Member

Hiring Agency: Supportive Bridge Staffing Agency

Location: London (18-22 Park Road Regents Park, NW1 4SA)

Job ID: 1069696

Pay Rate: £14.29 per hour (inclusive of London allowance)

Contract Type: Permanent, Part-Time (8 hours per week + regular overtime)

Closing Date: 30-07-2026

About the Role

Supportive Bridge Staffing Agency is excited to partner with our client to recruit an enthusiastic and community-focused Customer Team Member in Regent's Park, London.

In this role, you will be the friendly face of the local store, delivering essential services and helping create a welcoming, smooth shopping experience for the community. Depending on store needs, you may assist across various areas, such as the bakery, online order picking and packing, or general shop floor tasks.

Key Responsibilities

Customer Service & Support: Deliver warm, helpful service and assist in resolving customer queries promptly.
Store Operations: Work hands-on on the shop floor and tills, keeping shelves stocked, checking prices and dates, and ensuring the store remains safe, legal, and tidy.
Team Collaboration: Partner with colleagues to maintain daily store performance and operations.
Community & Membership: Promote store membership and help the business connect with local and national charities.

Candidate Requirements

Passion for People: A genuine enthusiasm for helping others and delivering exceptional customer service.
Team Player & Flexible: The ability to work collaboratively and adapt to a busy store environment.
Experience: Retail experience is not essential—full, paid training is provided!
Shift Availability: Available to work shifts from 2:30 PM to 10:00 PM, with flexible availability across the week to include at least 1 weekend shift. Additional availability can be discussed further during the interview.

Perks & Benefits

Competitive Pay: £14.29 per hour (including London allowance) + opportunities for regular overtime.
Generous Employee Discount: 30% off all Co-op products in-store.
Paid Time Off: 31 days of holiday per year (pro-rata, inclusive of bank holidays).
Pension Scheme: Up to 10% employer pension contributions.
Financial Flexibility: Access to Wagestream, allowing you to draw a percentage of your pay as you earn it.
Health & Wellbeing: 24/7 access to GP appointments, a colleague support program, and physical/mental health resources.
Additional Perks: Cycle-to-work scheme and market-leading family/life policies.
Career Growth: Full, paid training and robust career development resources.