Senior Support Worker (Residential Childcare)

Location: Hodge Hill, Birmingham

Salary: Up to £37,900 per annum (Depending on experience and qualifications)

Contract: Permanent, Full-Time

Hours: 40 hours per week

Date Posted: 22 June 2026

Closing Date: 31 July 2026

Reference: SYS-26007

About the Role: Shape a Future

At Supportive Bridge Staffing Agency, we are dedicated to connecting talented care professionals with workplaces where they can truly make an impact. We are thrilled to partner with the Cambian Group to recruit a dedicated Senior Support Worker for an incredible residential home based in Hodge Hill, Birmingham.

In this role, you aren’t just clocking into a job—you are actively shaping young futures. Every moment you spend with our young people (ages 8–18) helps them feel safe, valued, and empowered. Whether it’s asking a simple "How was your day?", sharing a laugh over a board game, or providing a steady hand during a difficult moment—these small everyday interactions build lifelong trust. The work can be challenging, but every single breakthrough, smile, and step forward will remind you exactly why this career matters.

What You’ll Do

As a Senior Support Worker, you will step into a key leadership role within the home, guiding both the young people and supporting your colleagues. Your daily responsibilities will include:

Shift Leadership: Leading shifts effectively and deputising for the Home Manager to ensure smooth operations.
Daily Care & Support: Helping young people navigate their daily routines, including school prep, meal times, and activity planning.
Creating a Homely Environment: Maintaining a warm, clean, and welcoming home space by assisting with light housekeeping.
Relationship Building: Establishing strong, trusting bonds and offering genuine emotional support.
Fun & Activities: Organizing and joining in on exciting excursions, creative projects, or movie nights.
Compliance & Care: Keeping essential, accurate records to ensure the highest standards of care.

Where You’ll Do It: Meet the Team & the Boys!

You will be stepping into a beautiful, diverse, and deeply safe home environment backed by a long-standing core team—some of whom have been proudly working here for over 10 years! We are a passionate, funny, and deeply caring work family that supports each other both inside and outside of the workplace through regular team meetings and team-building events.

The home is currently a lively, joyful space for three amazing boys (aged 12, 16, and 16) who are funny, loving, and a little bit mischievous!

Our youngest loves absolutely everything—especially the cinema, Disney, singing, and dancing.
Our two older boys love exploring new cities, trying new foods, boxing, football, and playing Xbox. (Bonus points if you can finally beat them at FIFA—none of the current staff have managed it yet!)

We hold weekly meetings with the boys to ensure their voices and views shape their home, and we love planning group activities together.

Who You Are

You are a warm, patient, and highly resilient individual who listens well and thrives on helping others achieve positive outcomes.

Essential Requirements:

Qualifications: Must hold a minimum of an NVQ Level 3 in Residential Childcare (or equivalent).
Experience: A minimum of two years of experience working within a residential childcare setting.
Licence: A valid, full UK Driving Licence is required.

Why Join Us? (The Benefits)

Retail Discounts: Exclusive savings and discounts at major high street retailers (including ASDA, Tesco, M&S, etc.).
Health Benefits: Dental and optical cashback schemes (accessible after two years of service).
24/7 Wellbeing Support: Access to a dedicated employee helpline and hardship grants via the CareTech Foundation.
A Fantastic Workplace: Work in a comfortable, well-designed, and genuinely welcoming home environment.
Fully Funded Training: Benefit from a comprehensive two-week funded induction program.
Career Progression: Fully funded professional Diplomas (Levels 3–5) with clear, structured pathways for rapid internal promotion.
An Unbeatable Team: Work alongside a passionate, long-standing team that cares about you as much as they care about the children.