Position: Customer Team Member

Location: 7 High Street, Crail, KY10 3TA

Agency Partner: Supportive Bridge Staffing Agency

Contract Type: Permanent, Part-Time (16 hours per week + regular overtime)

Pay Rate: £13.04 per hour

Working Pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing), and including at least 1 weekend shift (to be discussed at interview)

Closing Date: 29-07-2026

About the Role

Are you friendly, helpful, and ready to make a difference in your local community? Supportive Bridge Staffing Agency is proud to partner to recruit a dedicated Customer Team Member for a busy Co-op store in Crail.

In this role, you’ll be part of a friendly team delivering essential daily services to your community. Whether you're working on the shop floor, operating tills, or keeping shelves stocked and secure, you'll play a key role in making life easier for our customers every single day.

Key Responsibilities

Customer Service: Deliver friendly, thoughtful service, helping to put things right and creating a great shopping experience.
Store Operations: Work hands-on on the shop floor and tills, keep shelves stocked, check prices, dates, and stock accuracy, and ensure the store remains safe and legal.
Teamwork: Work closely with your team to keep the store running smoothly and efficiently.
Community & Membership: Promote Co-op Membership and help your store stay connected with the local community.

What We Are Looking For

We believe in accessible opportunities and welcome applicants who bring enthusiasm and a passion for people:

Core Traits: A genuine passion for helping people, strong teamwork skills, and the ability to work flexibly across a range of shifts.
Experience: An interest in retail and working in a busy environment is key, but previous experience is not essential—full training is provided, and no CV is needed to apply!

Fantastic Benefits & Perks

Enjoy a comprehensive package designed to support your wellbeing, lifestyle, and career growth:

Competitive Pay: £13.04 per hour with regular overtime opportunities.
Discounts: 30% colleague member discount on all Co-op products in store.
Time Off: 31 days of holiday per year (including bank holidays, pro-rata for part-time colleagues).
Financial Security: Up to 10% employer pension contributions and Wagestream (flexible access to your pay as you earn it).
Wellbeing Support: 24/7 access to GP appointments, colleague support programmes, and physical/mental wellbeing services.
Additional Schemes: Cycle-to-work scheme and life-stage policies.