Customer Assistant - Replenishment

Position: Customer Assistant - Replenishment
Location: Hereford (HR1 1DN)
Hours: 8 Hours per week (Permanent, operating Monday to Sunday between 04:00 and 23:00)
Salary & Benefits: Competitive hourly pay plus excellent benefits, including 15% colleague discount and flexible shift opportunities.
Closing Date: 31 August 2026
Job Reference: 159509

About the Role

Are you friendly, reliable, and looking for an active, hands-on role on the shop floor? Supportive Bridge Staffing Agency is proud to partner with our national retail client to recruit a dedicated Customer Assistant - Replenishment for their Hereford store.

In this role, you will work in a fast-paced, structured environment utilising clear routines to keep shelves fully stocked with fresh and ambient products, ensuring customers can always find what they need. Because you will also receive cross-training to support other store areas—such as Market Street or Customer Service—this is a fantastic opportunity for a versatile team player who is ready to help wherever they are needed.

Key Responsibilities

Shelf Replenishment: Keep the shop floor fully stocked with wonderful fresh and ambient products, following clear routines and timed activities.
Flexible Shift Coverage: Handle shift schedules operating Monday to Sunday between 04:00 and 23:00, with shifts potentially starting as early as 04:00.
Cross-Store Support: Assist across various other departments, including Market Street and Customer Service, as business needs require.
Customer Care: Approach every shopper interaction with a helpful and friendly attitude, supporting customers and resolving queries.

About You

Customer-Centric: Truly passionate about putting customers first and ensuring a smooth, well-stocked shopping environment.
Active & Hands-On: Enjoy working in a busy, structured retail setting that keeps you moving.
Reliable & Punctual: Comfortable with early morning starts (from 04:00) and flexible scheduling across the week.
Adaptable Team Player: Happy to learn new skills and lend a hand across different departments.

Note: Applicants must be over the school leaver’s age, and certain roles may require candidates to be over 18 due to health and safety guidelines.

Rewards and Benefits

We believe in taking care of our team. As a valued Customer Assistant, you will enjoy a fantastic range of perks, including:

Flexible Working: Shift patterns operating Monday to Sunday between 04:00 and 23:00.
Generous Discounts: 15% discount in supermarkets and convenience stores from your very first day, plus an additional 10% discount card for a friend or family member.
Paid Time Off: Six weeks of holiday per year (including bank holidays).
Health & Wellbeing: Access to healthcare and wellbeing benefits, including the Aviva Digital GP service, Vita Health wellbeing, and healthcare cash plans.
Perks & Extras: Morrisons MyPerks for discounts on high street shopping, cinemas, and gyms, alongside subsidised in-store café or shop floor ranges.
Financial & Family Security: Competitive pension scheme, life assurance, salary finance, addiction treatment, optional payroll charity donations, and enhanced family-friendly policies (including up to 26 weeks maternity/adoption leave, plus neonatal and fertility leave).
Career Growth: Dedicated learning and development programs designed to support your career progression and help you go as far as you want.