Supportive Bridge Staffing & Recruitment is delighted to represent a leading health and wellbeing provider seeking an enthusiastic Front of House Team Member to join their team in Telford, UK.

In this varied customer-facing role, you will act as the first point of contact, ensuring every member and visitor receives a warm, professional, and attentive welcome. You will play a key part in the smooth daily operations of both the reception desk and café services while helping maintain an inviting atmosphere throughout the facility.

Role Description

Key Responsibilities

Deliver outstanding customer service by greeting visitors, managing member inquiries face-to-face and by phone, and maintaining a welcoming environment.
Assist in the café area by preparing and serving fresh food and beverages to club members.
Support facility operations by providing competent swimming coverage during lifeguard break rotations.

Requirements

Strong communication and interpersonal skills, with basic proficiency in computer applications such as Word and Excel.
High-standard swimming ability and willingness to complete on-site lifeguard coverage training.
Customer-focused approach with a helpful, empathetic attitude and strong initiative.

Benefits

Complimentary membership to comprehensive health and fitness club facilities.
Pension options along with a dedicated employee lifestyle and retail discount portal.
Personal wellbeing rewards, including health assessments and professional training opportunities.