Online Team Leader - Home Delivery

Position: Online Team Leader - Home Delivery

Location: Chingford, United Kingdom (E4 8SA)

Employment Type: Permanent | Hourly Paid (36.75 Hours per week, variable contract sizes available)

Shift Requirements: Earliest start time is 3:00 AM; shifts vary between 3:00 AM and 7:00 PM, including approximately 50% of weekends. Start date: Week commencing 10/08/2026.

Closing Date: 25 September 2026

Job Reference: 158743

About the Role

Are you good with people and a natural leader, or an experienced customer assistant ready for the next step in your career?

As an Online Team Leader - Home Delivery at Morrisons, you will be the driving force behind our in-store online operations. You'll manage and inspire your team to ensure every customer order is accurately picked, packed, and delivered on time, combining strong leadership with efficient operational execution.

Key Responsibilities:

Lead and inspire a high-performing in-store online team to deliver outstanding, friendly service.
Create an engaging environment where colleagues are trusted, valued, and encouraged to share improvement ideas.
Oversee department data to identify opportunities to simplify processes, increase speed, and mitigate risks.
Ensure all orders are picked, dispatched, and delivered within required timescales with a minimal number of substitutions.
Guarantee strict compliance with all company policies, procedures, and legal obligations.
Build a supportive, performance-driven culture that recognizes and rewards achievement.

About You

We are looking for a dedicated leader with a passion for people and retail excellence. You will bring:

Proven ability to build and maintain effective working relationships.
Experience in developing, leading, and coaching teams to build competence and confidence for high performance.
Strong operational and technical knowledge of retail online or fulfillment departments.
Excellent planning, organizational, and workload-management skills.
The ability to stay calm under pressure and work effectively to strict deadlines.