Customer Assistant - Online

Position via Supportive Bridge Staffing Agency

Job Overview

Location: Wishaw, United Kingdom (ML2 7BJ)
Job Type: Hourly Paid, Permanent
Hours: 12 Hours per week
Schedule: Fully flexible Monday to Sunday (Shift start times as early as 7:00 AM, finish times as late as 10:00 PM)
Pay & Perks: Competitive salary, plus comprehensive staff benefits
Closing Date: 06 September 2026
Job Reference: 159417

About the Role

Supportive Bridge Staffing Agency is thrilled to partner with Morrisons to recruit friendly, customer-focused individuals for their Online team in Wishaw.

In this dynamic role, you will be picking and packing customer grocery orders ready for home delivery or collection. Using in-store technology, you will accept orders, locate products quickly and carefully, and prepare items to make a real difference to the customer experience. You will thrive in a fast-paced, structured environment with clear routines, and you'll also receive opportunities to support other store areas such as Replenishment and Customer Service.

Key Responsibilities

Pick and pack customer online grocery orders accurately and efficiently using in-store technology.
Work within a fast-paced, structured environment following clear routines and timed activities.
Ensure products are carefully selected and prepared for delivery or collection on time.
Provide flexible support across other store departments, such as Replenishment and Customer Service, as needed.
Maintain a clean, safe, and organized working environment while following all operational guidelines.

What We Are Looking For

A helpful, friendly approach with a strong passion for putting customers first.
Enjoys staying active, hands-on, and working in a busy, structured environment.
Comfortable using in-store digital equipment safely and following established processes.
Fully flexible availability to work Monday through Sunday, including early starts (from 7:00 AM) and late finishes (up to 10:00 PM).
Must be over the school leaver’s age (additional age requirements may apply for certain tasks due to health and safety regulations).

Perks & Benefits

Fully flexible shift patterns.
Six weeks holiday (including bank holidays).
15% staff discount in Morrisons supermarkets and convenience stores starting from your very first day.
Additional 10% discount card for a friend or family member.
Excellent career progression and personal development opportunities.
Subsidized in-store cafe and shop floor ranges.
Competitive pension scheme and life assurance.
Healthcare and well-being benefits, including Aviva Digital GP access and Vita Health support.
Morrisons MyPerks: Discounts at high street shops, cinemas, gyms, and more.
Family-friendly policies, including enhanced maternity, adoption, neonatal, and fertility leave.