Funeral Arranger (12 Months Fixed Term Contract)

Recruitment Agency: Supportive Bridge Staffing Agency

Client: Co-op Funeralcare

Location: Woodhatch, Reigate, RH2 8BB

Job ID: 1067244

Job Category: Funeralcare

Hours per week: 37.5 hours (Full-Time, 12 Months Fixed Term Contract)

Closing Date: 31-07-2026

Salary: £26,266 per year (£13.47 per hour) plus benefits

About the Role

Are you compassionate, organized, and looking for a meaningful career where you can support families through their most difficult moments? Supportive Bridge Staffing Agency is proud to partner with Co-op Funeralcare to recruit a dedicated Funeral Arranger in Reigate on a 12-month fixed-term contract!

In this vital role, you will help families say the perfect goodbye to their loved ones. You will build and maintain positive relationships with clients and the community, guide them through funeral arrangements both in person and over the phone, and ensure the funeral home provides a clean, safe, and welcoming environment.

Working Pattern: Full-time, 37.5 hours per week, Monday to Friday, 9:00 AM – 5:00 PM.
Important Note: All positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties (including preparation, transportation, personal care, and assisting with manual handling of coffins). Please carefully consider your comfort levels with these responsibilities before applying. No prior industry experience is necessary—full training and ongoing support are provided!

Key Responsibilities

Client Support: Build strong, compassionate relationships with clients, supporting them in person and over the phone by arranging family visits, answering questions, and handling documentation using digital systems.
Funeral Home Standards: Ensure the funeral home—both inside and out—is always clean, safe, and welcoming, maintaining a professional environment (there will be times when you are the sole person in branch).
Deceased Care & Preparation: Assist with the care and preparation of the deceased, including manual handling of coffins and preparing for viewings (hair, make-up, etc.).
Administration & Compliance: Accurately manage client records, invoicing, and arrangements using digital devices, while ensuring all regulatory policies and processes are strictly adhered to.

What We Are Looking For

Communication & Empathy: High levels of empathy, discretion, care, and excellent verbal and written communication skills.
IT & Numeric Skills: Good IT capabilities to use a range of technology devices and systems, alongside confidence with numbers, cash handling, and basic data entry/invoicing.
Attention to Detail: A keen eye for detail and accuracy to make sure regulatory policies are followed.
Physical Ability: The ability to carry out the physical elements of the role, such as moving coffins in preparation for family viewings (appropriate training and safety equipment provided).

No CV is needed to apply! You can easily apply straight from your mobile device by completing a quick online assessment.

Why Join Through Supportive Bridge?

When you join the team through Co-op, you aren't just taking a job—you're joining a purpose-powered movement that puts people and communities first. Alongside a competitive salary of £26,266, you will receive an incredible benefits package:

Financial Perks: 30% off Co-op branded products and 10% off other brands in food stores year-round, a pension scheme with up to 10% employer contributions, and early wage access via Stream.
Work-Life Balance & Time Off: 23 days of holiday (pro-rata, rising with service) and steady Monday–to–Friday working hours.
Health & Wellbeing: Access to a 24/7 Employee Assistance Programme, virtual GP services, and free eye tests.
Growth: Endless career development opportunities, including apprenticeships and pathways into management, embalming, or other Co-op business areas.

Equal Opportunities & Accessibility

Diversity and inclusion are central to this workplace. Applications are welcomed from everyone, and the company is proud to be part of the Disability Confident scheme, offering interviews to disabled candidates who meet the minimum criteria. Adjustments can be fully supported throughout the recruitment process if needed.