Customer Assistant - Online (Retail)

Job Overview

Position: Customer Assistant - Online
Location: Weston-super-Mare, United Kingdom (BS22 7AY)
Schedule: Permanent, Part-Time (15 Hours per week, fully flexible shift patterns)
Salary & Benefits: Competitive Hourly Pay + Excellent Benefits Package
Closing Date: 31 August 2026
Job Reference: 159117

About the Role

As a supportive bridge staffing agency, we are thrilled to partner with Morrisons to recruit a friendly, customer-focused Customer Assistant - Online for their Weston-super-Mare store. Operating in a fast-paced, structured environment with clear routines, you will use in-store tech to pick and pack customer orders quickly and carefully, ensuring online shoppers get exactly what they need, right when they need it.

Key Responsibilities

Order Fulfillment: Use in-store technology to accept orders, locate the correct products, and accurately pick and pack items for delivery or collection.
Process & Pace: Work efficiently through timed activities and structured routines to keep operations running smoothly.
Customer-Centric Focus: Keep quality standards high so that every online customer receives a brilliant, dependable service.
Cross-Functional Teamwork: Support other store operations, such as Replenishment and Customer Service, depending on daily business needs.

What We Are Looking For

Age Requirement: Must be over the legal school-leaver age (with certain roles requiring applicants to be 18+ due to health and safety regulations).
Personality: A helpful, friendly approach with a genuine passion for putting customers first.
Work Ethic: Enjoys staying active, being hands-on, and thriving in a busy, structured environment.
Adaptability: Comfortable using equipment safely, following established processes, and supporting different teams across the store.

Rewards & Benefits

Holidays: 6 weeks of annual leave (including bank holidays).
Staff Discounts: 15% discount in Morrisons supermarkets and convenience stores from day one, plus an extra 10% discount card for a friend or family member.
Financial Protection: Competitive pension scheme and life assurance cover.
Health & Wellbeing: Access to healthcare benefits, including Aviva Digital GP and Vita Health support.
Perks & Flexibility: Fully flexible shift patterns, subsidised in-store cafe/shop ranges, high street and gym discounts via Morrisons MyPerks, and comprehensive family-friendly policies (including 26 weeks maternity and adoption leave).