Supportive Bridge Staffing & Recruitment is pleased to recruit on behalf of Care UK, an award-winning care provider seeking a welcoming Receptionist to join their team in Edinburgh, UK. This permanent position offers structured training, employee benefits, and opportunities for long-term career progression within a supportive environment.

In this vital front-of-house role, you will serve as the first point of contact for visitors, families, and staff, ensuring the smooth running of the care home. You will deliver high-quality customer service, manage visitor procedures, handle phone and email inquiries, and provide essential administrative assistance for office functions including payroll and recruitment support.

Key Responsibilities

Deliver a warm, courteous, and professional welcome to all visitors, managing telephone calls promptly and answering email inquiries.
Maintain visitor sign-in registers, enforce safety protocols, and guide guests promptly to their destinations within the home.
Support daily administrative operations, including assisting with general office duties, payroll processing support, and recruitment administration.

Requirements

Strong customer service and communication skills with a courteous, professional demeanor.
Proficiency with Microsoft Office applications and general administrative tools.
A caring, dependable, and team-focused approach aligned with Care UK’s core values of Caring, Passionate, and Teamwork.

Benefits

Flexible earned wage access via Wagestream, annual purchase holiday scheme, and competitive benefits package.
Ongoing career development, comprehensive training programs, and access to approved apprenticeship schemes.
Dedicated health and wellbeing support alongside hundreds of online and high-street retail discounts.