Job Advertisement: Customer Assistant - Market Street & Café

Position: Customer Assistant - Market Street & Café
Location: Hastings
Hours: 15 Hours per week (Permanent, Shift times between 07:00 and 19:00)
Salary & Benefits: Competitive hourly pay plus excellent benefits, including 15% colleague discount and flexible shifts.
Closing Date: 18 August 2026
Job Reference: 159532

About the Role

Are you friendly, hands-on, and passionate about fresh food and great customer service? Supportive Bridge Staffing Agency is proud to partner with our national retail client to recruit a dedicated Customer Assistant - Market Street & Café for their Hastings store.

In this role, you will be right at the heart of preparing and serving the fresh, high-quality food our client is renowned for. Whether you are serving meals in the Café or preparing items like pizzas, fresh fish, or meat on Market Street, you will play a massive part in making every customer's experience special. Because you will also receive cross-training across other departments—such as Replenishment and Customer Service—this is a fantastic opportunity for a versatile team player.

Key Responsibilities

Food Preparation & Service: Prepare and serve fresh, high-quality meals in the Café or handle fresh counter items (like pizzas, meat, or fish) on Market Street.
Structured Operations: Work efficiently in a fast-paced environment following clear routines and timed activities to keep everything running smoothly.
Cross-Store Support: Assist across other vital areas of the store, including Replenishment and Customer Service, as business needs require.
Customer Care: Approach every customer interaction with a helpful and friendly attitude, resolving queries and ensuring they get what they need.

About You

Customer-Centric: Deeply passionate about putting customers first and delivering an exceptional shopping experience.
Hands-On & Active: Enjoy working in a busy, structured environment that keeps you moving.
Process-Driven: Comfortable using equipment safely and following precise operational guidelines.
Adaptable Team Player: Happy to learn new skills and support different departments across the store.

Note: Applicants must be over the school leaver’s age, and certain roles may require candidates to be over 18 due to health and safety guidelines.

Rewards and Benefits

We believe in taking care of our team. As a valued Customer Assistant, you will enjoy a fantastic range of perks, including:

Flexible Working: Flexible shift patterns between 07:00 and 19:00.
Generous Discounts: 15% discount in supermarkets and convenience stores from your very first day, plus an additional 10% discount card for a friend or family member.
Paid Time Off: Six weeks of holiday per year (including bank holidays).
Health & Wellbeing: Access to healthcare and wellbeing benefits, including the Aviva Digital GP service, Vita Health wellbeing, and healthcare cash plans.
Perks & Extras: Morrisons MyPerks for discounts on high street shopping, cinemas, and gyms, alongside subsidised in-store café or shop floor ranges.
Financial & Family Security: Competitive pension scheme, life assurance, optional payroll charity donations, and enhanced family-friendly policies (including up to 26 weeks maternity/adoption leave, plus neonatal and fertility leave).
Career Growth: Excellent training, development, and career progression opportunities.