Job Advertisement: Bank Care Assistant - Complex Care

Position Overview

Role: Care Assistant - Complex Care - Bank - Care Home
Location: Briardene, West Avenue, Billingham, Durham, TS23 1DA
Pay Rate: £14.80 per hour
Employment Type: Bank (Casual, part-time with flexible working hours to cover needs such as annual leave or sick leave)
Shift: Mixed (Days or Nights Available)
Closing Date: 3 September 2026

About the Role

Are you looking for a flexible, rewarding role where you can bring your dedication and compassion to a specialized, newly refurbished environment?

Working as a Bank Complex Care Assistant through our supportive bridge staffing agency on behalf of Barchester Healthcare, you will support residents with a variety of specialized needs, including advanced or young onset dementia, multiple sclerosis, neuro rehab, and Huntington’s disease. Every day is wonderfully varied—from assisting with daily living, nutrition, and tailored care plans to providing warm companionship, dedicated one-to-one time, and sharing great memories.

Key Responsibilities (What You'll Do)

Provide specialized care and support for residents with complex health needs.
Assist with daily living activities, personal care routines, and food and drink intake.
Deliver meaningful companionship and ensure each resident receives dedicated one-to-one time.
Follow individual care plans accurately and adapt to a dynamic daily routine across mixed day or night shifts.

Candidate Requirements (What You'll Need)

Some previous experience in caring for older people or individuals with complex needs.
A proactive, positive "can-do" approach to daily challenges.
Excellent communication skills and a natural, warm-hearted disposition.
Genuine empathy, compassion, and a commitment to high standards of care.
Note: Full, comprehensive training will be provided to help you thrive and develop your career!

Rewards & Benefits Package

Competitive Pay: Excellent hourly rate of £14.80.
True Flexibility: Casual bank contract structure offering freedom over your schedule.
Professional Growth: Free training, development, and structured career pathways.
Perks & Recognition: Access to wellbeing tools, retail discounts, "Employee of the Month" awards, "Long Service Awards," and an unlimited 'Refer a Friend' bonus scheme.