Online Manager (Scarborough)

Position Overview

Role: Online Manager
Location: Scarborough, UK (YO11 3YN)
Employment Type: Permanent | Retail Stores Team Management
Hours: 40 Hours per week
Shift Patterns: 5 days over 7, including weekends and bank holidays
Compensation: Competitive salary, plus excellent benefits and bonus
Closing Date: 30 August 2026 (Note: May close early if high volume of applications is received)
Job Reference: 158954

About the Role

As a Supportive Bridge Staffing Agency, we are proud to partner with Morrisons to connect top-tier retail management professionals with exciting leadership opportunities.

Are you a high-performing leader looking to drive operational excellence in a fast-paced retail environment? Morrisons is seeking an enthusiastic Online Manager in Scarborough to lead, inspire, and manage a flexible and engaged team. In this pivotal role, you will champion customer service, ensure market-leading availability, and maintain high standards across your department to support our thriving online and home delivery service.

Key Responsibilities

Empower colleagues to always put the customer first and deliver outstanding service.
Champion customer feedback by actively listening, reviewing comments, and reacting accordingly.
Ensure market-leading product availability and operational excellence across the department.
Efficiently manage people routines, including scheduling, absence management, performance, and talent conversations.
Deliver targeted training to build team capability, confidence, and cross-department collaboration.
Drive down and manage key cost budgets, such as waste and shrinkage, while keeping operations lean.
Take a strong leadership role within the wider store, building effective relationships with key stakeholders.

What We Are Looking For

To be successful in this management role, you will need:

Great communication skills to share knowledge, experience, and best practices.
Competent and confident experience acting as a Manager in Charge.
The ability to build and maintain relationships across all areas while remaining adaptable to change.
Strong food safety knowledge relevant to the department.
The ability to navigate difficult conversations with effective resolutions for both colleagues and line managers.

Rewards & Benefits

In return for your leadership, dedication, and impact, Morrisons offers an exceptional benefit package:

Competitive salary paired with a generous bonus scheme.
Six weeks holiday (including bank holidays).
15% staff discount in Morrisons supermarkets and convenience stores starting from day one.
Additional 10% discount card for a friend or family member.
Competitive pension scheme, company share options, and life assurance.
Private healthcare and well-being benefits, including access to an Aviva Digital GP and Vita Health support.
Morrisons MyPerks discounts across high street shops, cinemas, and gyms.
Generous family-friendly policies, including up to 26 weeks of maternity and adoption leave, plus fertility and neonatal leave.
Industry-leading training and career progression pathways.