Supportive Bridge Staffing & Recruitment is pleased to recruit on behalf of Care UK, an award-winning care provider seeking a welcoming Bank Receptionist to join their team in Edinburgh, UK. Joining the bank team provides complete schedule flexibility, allowing you to choose shifts that fit your personal lifestyle while contributing to the smooth daily running of the care home.

In this vital front-of-house role, you will act as the first point of contact for all visitors, residents, and family members. You will deliver exceptional customer service, manage general administrative duties, ensure visitor safety protocols are maintained, and support administrative functions including recruitment and payroll support.

Key Responsibilities

Deliver a warm, courteous, and professional welcome to all visitors, answering phone calls promptly and responding to email inquiries.
Maintain the visitor sign-in register and guide guests safely to their destinations within the home.
Assist with general administrative tasks, including supporting office processes like payroll, recruitment, and record-keeping.

Requirements

Strong customer service, communication, and interpersonal skills with a friendly and polite approach.
Proficiency with Microsoft Office applications and general office administration procedures.
A caring, reliable, and team-focused mindset aligned with Care UK’s core values of Caring, Passionate, and Teamwork.

Benefits

Flexible shift arrangements paired with instant access to earned wages via Wagestream.
Enhanced hourly pay rates for Bank Holiday shifts and dedicated employee wellbeing support.
Comprehensive onboarding training, approved apprenticeship schemes, and access to hundreds of retail discounts.